Job Description

Work on a team of software developers in Cisco-India as part of Voice Technology group that is responsible for developing IP telephony applications and services.

This position requires working on core IP telephony audio/video recording features and associated protocols that enable the integration of the product with other applications and Cisco/partner products.

As part of this group, the candidate is required to

�demonstrate a strong knowledge in SW design, implementation, test and documentation,

�write and/or provide input to functional and design specifications,

�champion new, improved design methodologies including the design of interfaces between products and components to ensure interoperability,

�develop complex, multiple modules of code without supervision.

�Lead multiple modules and team members and be recognized as the product/solution expert

�debug and troubleshoot complex problems at the system level,

�contribute to the development of project goals, schedules, and resource planning,

�identify and resolve problems found during internal integration/verification testing and at customer sites,

�write major portions of unit, integration, and regression test plan and complex automated test scripts,

�interface with other product teams and functional groups such as TAC, QA, Documentation, Product Management, etc.

�participate in Cisco's Patent Program.

Skills required:

- Java programming skills, including multi threading programming

- Real time audio/video an related codecs

- IP telephony knowledge, SIP, VXML, MRCP

- Object Oriented Analysis and Design

- Linux

- Demonstrated ability to learn quickly

- Experience with system level analysis of complex problems

- Excellent written and verbal communication, team and people skills.

- Web based application development.

- Experience in network programming (using TCP/IP)

- Ability to work with customers to resolve problems.

- Good knowledge of relational databases

- Knowledge of data networking

Highly desired:

- Contact Center knowledge/experience

- Knowledge of CTI protocols

- Understanding of third-party call control

- Agile methodology

Educational Background:

Bachelor or Master in Computer Science with 5-8+ years of relevant experience.