Job Summary:

• Operational support of LAN/WAN devices such as Cisco Routers, Switches, Packetshapers in a MPLS environment.

• Support of DNS/DHCP related issues on MetaIP appliances

• Optional - knowledge of Voice over IP (VOIP) and Traditional voice related systems and devices.

Knowledge and Skill Requirements:

Essential: CCNP/CCVP Certification.

• Hands-on experience troubleshooting Cisco routers (mainly 72xx and other ISRs), Catalyst and IOS switches (65xx, 45xx, 4xxx, 35xx series).

• Hands-on experience maintaining converged networks over PPP/Frame-relay T1, E1, T3, DS3 and OC-x links, Ethernet and ISDN links.

• Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc). Specific knowledge of BGP, EIGRP, OSPF and IP protocols in an MPLS Environment.

• Experience working on CoS, QoS, WRED and related quality of service parameters.

• Good understanding of high availability fundamentals (HSRP and VRRP)

• Good understanding of LAN switching technologies: STP, Trunking, Etherchannel

• Knowledge of VPN technologies and IPSec and GRE protocols.

• Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP

• Knowledge of Cisco Enterprise Wireless infrastructure (LWAPP/WLC/WCS) and Enterprise wireless security (guest/internal networks, authentication mechanisms and protocols)

• Exposure to Packeteer packet shapers desirable.

• Previous experience or demonstrable aptitude to be successful in an Administration and Operations capacity

Infrastructure Operations